Company Profile

Last updated: September 21, 2026

Welcome to Tårnby Outdoor.

This page provides information about the business responsible for operating our online store and explains how customers can contact us regarding products, orders and customer service.

About Tårnby Outdoor

Tårnby Outdoor is the business responsible for operating this online store.

Through our online store, customers can browse available products, review product information, place orders and access customer support.

Our goal is to provide customers with clear information throughout the purchasing process, including information about:

Products;
Prices;
Order processing;
Available payment methods;
Shipping and delivery;
Returns and refunds; and
Customer support.

The products currently available for purchase are those displayed on our online store.

Our Online Store

Our online store provides customers with access to the products currently offered for sale.

Product pages are intended to provide relevant information about each available product, which may include:

Product name;
Product description;
Product photographs;
Specifications;
Available variants;
Price;
Availability; and
Other information relevant to the purchase.

Customers should review the applicable product page and checkout information before placing an order.

Our Approach to Product Information

We aim to present product information in a clear and understandable manner.

Where applicable, product pages may contain information supplied by manufacturers, suppliers or other relevant sources.

We may update product descriptions, specifications, images or other information where necessary to correct errors or reflect changes to the products offered.

If an error materially affects an order already placed, we will handle the matter in accordance with applicable consumer law.

Ordering

Customers can place orders through our online store.

Before submitting an order, customers have the opportunity to review information such as:

Selected product;
Quantity;
Product price;
Delivery information;
Available shipping option;
Available payment method; and
Final order total.

Customers are responsible for providing accurate contact and delivery information when placing an order.

Payment

The payment methods actually available for an order are displayed during Shopify Checkout.

Where Cash on Delivery (COD) is displayed as an available option, customers may select COD subject to the conditions applicable to that order.

Other payment methods should only be considered available where they are actually displayed during checkout.

For complete information, please review our Payment Policy.

Shipping and Delivery

Orders are generally processed within 1–2 business days after they are successfully placed and confirmed.

After dispatch, the estimated delivery time is generally 5–7 business days.

Processing time and transit time are separate.

Actual delivery times may occasionally vary because of the destination, carrier conditions, public holidays, transportation disruptions or other circumstances outside our reasonable control.

Available delivery destinations and applicable shipping charges are determined by the options displayed during checkout.

For complete information, please review our Shipping and Delivery Policy.

Returns and Refunds

For eligible products, we provide a 30-day voluntary return period, subject to the conditions described in our Return and Refund Policy.

Eligible consumers in the European Union or European Economic Area generally also have a statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable legal exceptions.

Our voluntary return policy operates in addition to applicable statutory consumer rights and does not replace or reduce those rights.

Customers should contact us before returning a product so that the applicable return instructions can be provided.

For complete information, please review our Return and Refund Policy.

Damaged, Defective or Incorrect Products

If a product arrives damaged, defective, incomplete or different from the product ordered, customers should contact us promptly.

Please provide the order number and reasonable information concerning the issue.

Photographs or videos may be requested where they are reasonably necessary to understand the problem.

Depending on the circumstances and applicable law, the appropriate remedy may include:

Repair;
Replacement;
Return;
Price reduction; or
Refund.

Mandatory consumer rights remain unaffected.

Customer Support

Customers may contact us regarding:

Product information;
Existing orders;
Order changes;
Shipping;
Tracking;
Delivery problems;
Returns;
Exchanges;
Refunds;
Payment questions; or
Other customer service matters.

Our contact information is:

Email: support@ivffyi.shop
Telephone: +45 59 15 64 82

For questions concerning an existing order, please include your order number and the email address used when placing the order.

Transparency

We aim to provide customers with clear information about the business responsible for the Store and the terms applicable to purchases.

Our website contains separate pages covering:

Contact Information;
Legal Notice;
Privacy Policy;
Terms of Service;
Shipping and Delivery Policy;
Return and Refund Policy;
Payment Policy; and
Frequently Asked Questions.

Customers should review the relevant policy before completing a purchase.

Privacy and Personal Information

Personal information submitted through our online store is processed in accordance with our Privacy Policy and applicable data protection requirements.

Personal information may be used where necessary to:

Process orders;
Arrange payment;
Arrange delivery;
Provide customer support;
Process returns and refunds;
Prevent fraud; and
Operate our online store.

For privacy-related questions, please contact:

support@ivffyi.shop

Consumer Rights

Nothing on this Company Profile page or elsewhere on our website is intended to exclude, restrict or reduce mandatory consumer rights.

Where mandatory applicable law provides customers with greater protection than one of our commercial policies, the mandatory legal requirements will apply.

Contact Tårnby Outdoor

If you have questions about our Store, products, an order or our policies, please contact us:

Tårnby Outdoor

CVR number: 43884093
Business representative: Tine Sander Hedegaard

Registered address:
Brønderslev Alle 25
2770 Kastrup
Denmark

Email: support@ivffyi.shop
Telephone: +45 59 15 64 82
Website: ivffyi.shop